Open the Legal terms before account access
Our Legal terms explain who may access the account area, how we use submitted account details, and which steps apply before wallet activity is processed. Access is available where local law permits, and you remain responsible for using the service only from a permitted location. A
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phone verification step can be required before account access, especially when account details or wallet status need confirmation. The policy also sets expectations for DANA, OVO, GoPay and QRIS records, including the need to keep transaction references available when a status question is raised. Bank transfer
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and virtual account activity may require matching account details before a request is assessed. The same terms apply whether you open the lobby on a phone, tablet or desktop browser. Read the current wording on this page before opening an account, and contact our support route
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if a clause, access decision or payment record needs clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.